Understand How Your Information Is Handled
Updated: October 28, 2026
This Privacy Policy explains how Bentelbrothers.com (“we”, “us” or “our”) collects and uses personal data when you visit https://bentelbrothers.com or use our services. We process personal data in accordance with applicable UK data protection law, including the UK GDPR and the Data Protection Act 2018.
Personal data we may process
Depending on how you use the site, we may process:
- Contact and account details you provide, such as your name, email address and account preferences.
- Information needed to verify your identity and age, and to meet applicable legal and regulatory requirements.
- Payment and transaction information relating to your account. We do not ask you to provide full payment-card details through this Privacy Policy.
- Information about your use of the site, including technical information sent by your device and your choices about cookies.
- Messages and other information you provide when contacting us or making a complaint.
Please do not send us personal data that is not needed for your request.
Why we use personal data and our legal bases
We use personal data to provide and administer the site and any account or services you request; to communicate with you; to protect the site and users; and to handle enquiries and complaints. Depending on the purpose, our legal basis may be performing a contract with you or taking steps at your request before entering one, pursuing our legitimate interests, complying with a legal obligation, or obtaining your consent.
Where we need information to meet legal or regulatory requirements, failure to provide it may mean we cannot provide or continue to provide a relevant service. We will explain this where it applies.
Sharing and international transfers
We may share personal data with service providers who help us operate the site, where necessary for the purposes described above, and with authorities or other parties when required by law or needed to protect legal rights. We require service providers to handle data appropriately. If personal data is transferred outside the UK, we will use a lawful transfer mechanism and any safeguards required by applicable data protection law.
How long we keep data
We keep personal data only for as long as needed for the purposes for which it was collected, including meeting legal, accounting or regulatory requirements and resolving disputes. The appropriate period depends on the type of information and why we hold it.
Your rights
Subject to the conditions and exceptions in law, you may have the right to request access to your personal data, correction of inaccurate data, erasure, restriction of processing, or a copy of data you provided in a portable format. You may also object to processing based on legitimate interests and withdraw consent where processing relies on consent. Withdrawal does not affect processing carried out before it.
To exercise a right, contact us at [email protected]. We may need to verify your identity before responding. You can also complain to the UK Information Commissioner’s Office at ico.org.uk.
Cookies and similar technologies
The site may use cookies or similar technologies to make it function, remember your choices and, where applicable, support other purposes. You can manage cookies through your browser settings. Where consent is required for non-essential cookies, we will ask for it before using them; you can change or withdraw your choice through the available cookie controls. Blocking some cookies may affect site functionality.
Security and changes
We use appropriate measures to protect personal data, but no online transmission or storage method can be guaranteed completely secure. We may update this policy from time to time. The latest version will be available at https://bentelbrothers.com/privacy-policy.
Content created by the «Bentelbrothers.com» team